Practice 02 · Digitalisation & Transitions

We sponsor the change from the owner's side.

Platform programmes rarely fail on the software. They fail because nobody owned the decisions, the target operating model was never agreed, and the organisation that had to live with the result was never built. Magister Partners sits on the client's side of that table — framing the problem, running the selection, holding the governance, and building the team that owns the tool after the integrator has gone.

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Our position We are not the integrator· We take no vendor commission· We build your team, not ours
What we are, and what we are not

We are not a software house and we do not claim to be. Our competence is upstream and around the build: rationalising what the organisation actually needs, specifying it so a vendor can be held to it, assembling the right people — internal, integrator, and specialists brought in for a single stage — and arbitrating the decisions early enough that they stay cheap. The deep technical work belongs to specialists. Knowing which ones, and when, is the job.

What we do

From the first framing to an organisation that owns the tool.

01

Framing & business case

What problem, whose decision, what the success condition is — before any tool is looked at.

02

Rationalising the existing

How the work is actually done today, across sites and countries, and what does not need to survive the change.

03

Requirements & specification

Turning the target operating model into a specification a vendor can be held to.

04

Vendor selection & tendering

Structured RFP, comparable offers, clean contract allocation. Sponsor's side — no commission, no affiliation.

05

Competence mapping & team build

The competence the programme needs at each stage, the gaps, and how each is closed — internal move, subcontracted scope, or targeted search.

06

Governance & arbitration

The steering cadence, and surfacing decisions early enough that they are still inexpensive.

07

Deployment & change management

Country and site waves, local adoption, training, and the resistance nobody budgeted for.

08

Adoption & run

Handover to an organisation that owns the tool, with the measures that show it is genuinely used.

Experience

Group-wide programmes, across 57 countries.

Selected mandates, delivered in senior operations and governance roles. Client names are held in confidence; platforms and scope are named where doing so breaches nothing.

International · 57 countries

Group-wide procure-to-pay digitalisation

Supply-chain and procurement digitalisation (IVALUA) deployed across 57 countries for an international professional-services group of 6,000+ people — specification, vendor governance, country roll-out and adoption.

Executive sponsor
International

Travel & expense platforms, global roll-out

Selection and global deployment of travel and expense management platforms (TravelPerk, Expensya), including the change management across every operating country.

Programme sponsor & change
Europe · worldwide

Real-estate portfolio transformation

120 leases worldwide and 70+ property projects a year brought under one governance; a flexible-office model introduced group-wide, reducing related cost by 30% over three years.

Operations & governance
Group level

Operating-model & procurement governance

Group procurement, fleet, asset management and cost-centre governance restructured across 15+ business units; finance PMO established with clear ownership and policy compliance.

Executive director, operations

Delivered from inside the organisation — as executive director for operations and corporate governance of an international group of 6,000+ people across 57 countries, sitting on its finance governance and corporate management committees. The mandate covered a €140M+ portfolio of group procurement, real estate, general services and the digital programmes that ran through them.

Client names are held in confidence. References available on request, at the appropriate stage.

The method, applied here

On a transition the pace is set by people, scope and the calendar of the business rather than by concrete. The failure mode is different too: not a foundation non-conformance but a decision nobody took. The method is the same — rationalise, compose the team, arbitrate early, hand over an organisation that runs it.

See the four-step method

Contact

Tell us about your transition.

jmoulin@magisterpartners.com

Jérémy Moulin · Founder & Managing Partner · Switzerland · worldwide

See also — Industrial & Capital Projects →